Terms of Service

Effective Date: April 25, 2026  |  Last Updated: April 25, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Mod Pizza ("Company," "we," "us," or "our"), governing your access to and use of the website located at pizzmod.rest (the "Site"), as well as any related online ordering platforms, mobile applications, digital services, in-store services, and any other services we offer (collectively, the "Services").

By accessing the Site, placing an order, creating an account, clicking "I Agree," or otherwise using any of our Services, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms;
• You are at least 18 years of age, or at least 13 years of age with parental or legal guardian consent;
• You have the legal authority to enter into this Agreement on your own behalf or on behalf of an organization you represent;
• You will comply with all applicable local, state, and federal laws in connection with your use of the Services.

If you are using the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case the terms "you" and "your" shall refer to that entity.

2. Contact and Business Information

For all inquiries, concerns, or legal correspondence related to these Terms of Service, please contact us using the following information:

3. Description of Services

Mod Pizza is a food service business operating in the United States. Our Services include, but are not limited to, the following:

3.1 Online Ordering and Delivery

We offer customers the ability to browse our menu, customize their food orders, and place orders for pickup or delivery through our website at pizzmod.rest. Online orders are subject to availability and operating hours of the respective restaurant location. We reserve the right to modify the menu, pricing, or availability of items at any time without prior notice.

3.2 In-Store Dining and Pickup

Customers may visit our physical restaurant location(s) during posted operating hours to dine in or pick up orders. In-store services are governed by these Terms as well as any posted in-store policies.

3.3 Loyalty and Rewards Programs

We may offer loyalty rewards programs, promotional offers, discount codes, coupons, or other incentive programs (collectively, "Promotions"). All Promotions are subject to their own specific terms and conditions, which will be disclosed at the time of the offer. We reserve the right to modify, suspend, or terminate any Promotion at any time at our sole discretion without liability.

3.4 User Accounts

Certain features of our Services may require you to create an account. You agree to provide accurate, complete, and current information during the registration process and to update such information as necessary to maintain its accuracy. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.5 Third-Party Delivery Services

We may partner with third-party delivery platforms (such as DoorDash, Uber Eats, Grubhub, or similar providers) to fulfill delivery orders. When you use a third-party platform to order from us, you are also subject to that platform's terms of service and privacy policy. We are not responsible for the acts or omissions of any third-party delivery service.

4. User Obligations and Prohibited Activities

4.1 General Obligations

By using our Services, you agree to:

• Use the Services only for lawful purposes and in accordance with these Terms;
• Provide accurate and truthful information when placing orders or creating accounts;
• Comply with all applicable federal, state, and local laws and regulations;
• Respect the rights and dignity of our staff and other customers;
• Use the Site and Services in a manner that does not interfere with or disrupt the integrity or performance of our systems.

4.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities:

• Fraudulent Orders: Placing orders with no intent to pay, using stolen or unauthorized payment methods, or submitting false chargebacks;
• Harassment: Harassing, threatening, intimidating, or abusing Mod Pizza employees, contractors, delivery partners, or other customers;
• System Interference: Attempting to hack, disrupt, or gain unauthorized access to our website, servers, databases, or related infrastructure;
• Scraping and Data Mining: Using automated bots, scripts, crawlers, or data mining tools to extract content, pricing, or data from the Site without our express written consent;
• Impersonation: Impersonating any person or entity, including Mod Pizza representatives, or falsely representing your affiliation with any person or entity;
• Intellectual Property Violations: Copying, reproducing, distributing, or creating derivative works of any content from our Site without prior written authorization;
• Spam and Phishing: Sending unsolicited commercial messages or engaging in phishing schemes using our brand, name, or likeness;
• Circumventing Promotions: Attempting to abuse, manipulate, or exploit any loyalty program, coupon, discount offer, or promotional campaign;
• Malware Distribution: Introducing viruses, trojans, worms, or any other malicious code that could harm our systems or other users;
• Violation of Laws: Using our Services for any purpose that violates applicable federal, state, or local laws, including but not limited to the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and applicable consumer protection laws.

Violation of any of these prohibitions may result in immediate suspension or termination of your account and access to our Services, and may be reported to appropriate law enforcement authorities.

5. Account Security

You are solely responsible for maintaining the security and confidentiality of your login credentials. You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account or any security breach. We will not be liable for any loss or damage arising from your failure to protect your account credentials. We reserve the right to terminate accounts that we believe have been compromised or misused.

6. Intellectual Property Rights

6.1 Ownership

All content on the Site and associated with our Services — including but not limited to text, graphics, logos, images, photographs, videos, audio clips, digital downloads, data compilations, menus, branding, trade dress, and software — is the property of Mod Pizza or its content suppliers and is protected by United States copyright, trademark, trade secret, and other intellectual property laws.

6.2 Trademarks

The Mod Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Mod Pizza or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on our Site are the trademarks of their respective owners.

6.3 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site and Services solely for your personal, non-commercial purposes. This license does not include any right to:

• Sell or commercially exploit any content on the Site;
• Copy, reproduce, distribute, publicly display, or create derivative works of any content;
• Use data mining, robots, or similar data gathering and extraction tools;
• Download or copy account information for the benefit of another person or entity.

6.4 User-Submitted Content

If you submit reviews, feedback, photos, comments, or other content to our Site or social media channels ("User Content"), you grant Mod Pizza a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content worldwide in any media. You represent that you own or have sufficient rights to the User Content you submit and that such content does not infringe any third-party rights.

7. Ordering, Pricing, and Payment Terms

7.1 Menu and Pricing

All menu items, prices, and availability are subject to change without notice. Prices displayed on the Site are in United States Dollars (USD) and are exclusive of applicable taxes and fees unless otherwise stated. We reserve the right to correct any pricing errors on the Site, even after an order has been placed.

7.2 Order Confirmation

Placing an order through our Site or app constitutes an offer to purchase. Your order is not confirmed until you receive an order confirmation email or notification from us. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of suspected fraud, pricing errors, or inability to fulfill the order.

7.3 Payment Methods

We accept major credit cards, debit cards, digital wallets, and other payment methods as indicated at checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for all fees and charges associated with your order.

7.4 Taxes

All orders are subject to applicable state and local sales taxes as required by law. Tax amounts will be calculated and displayed at checkout based on your order and delivery location.

7.5 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you have a concern about your order — including receiving incorrect or unsatisfactory items — please contact us at [email protected] within 24 hours of receiving your order. We will evaluate each situation on a case-by-case basis and may offer a refund, replacement, or store credit at our sole discretion.

8. Allergen and Nutritional Information

We make reasonable efforts to provide accurate allergen and nutritional information for our menu items. However, our food is prepared in environments where allergens such as wheat, gluten, dairy, nuts, soy, eggs, and shellfish may be present. We cannot guarantee that cross-contamination will not occur. If you have severe food allergies or dietary restrictions, please exercise caution and consult with our staff before placing an order. We are not liable for any allergic reactions or health issues arising from the consumption of our food products.

9. Disclaimer of Warranties

To the fullest extent permitted by applicable law, Mod Pizza expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
• Warranties that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components;
• Warranties regarding the accuracy, completeness, or reliability of any content, menu information, pricing, or availability;
• Warranties that defects will be corrected or that the Site or servers are free of viruses or other harmful components;
• Any warranty arising from course of dealing, usage, or trade practice.

Some jurisdictions do not allow the exclusion of certain warranties; therefore, some of the above exclusions may not apply to you. In such cases, our warranties will be limited to the minimum extent permitted by applicable law.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Mod Pizza, its officers, directors, employees, agents, licensors, and service providers shall NOT be liable for any:

• Indirect, incidental, special, consequential, or punitive damages;
• Loss of profits, revenue, data, goodwill, or other intangible losses;
• Damages resulting from your use of or inability to use the Services;
• Damages resulting from unauthorized access to or alteration of your transmissions or data;
• Damages resulting from the conduct of any third party on or through our Services;
• Damages resulting from errors, inaccuracies, or omissions in menu, pricing, or nutritional content;
• Damages related to food allergies or adverse reactions to food products;
• Damages arising from third-party delivery services.

In no event shall our total cumulative liability to you for all claims arising from or relating to these Terms or the Services exceed the greater of: (a) the total amount paid by you to Mod Pizza in the twelve (12) months preceding the event giving rise to the claim, or (b) One Hundred U.S. Dollars ($100.00).

This limitation of liability reflects a fair allocation of risk between the parties. The limitations in this section shall apply regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to defend, indemnify, and hold harmless Mod Pizza and its officers, directors, employees, agents, licensors, suppliers, and successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Services;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any third-party rights, including intellectual property rights or privacy rights;
• Any User Content you submit, post, or transmit through the Services;
• Any fraudulent or unauthorized activity conducted through your account;
• Your conduct in connection with the Services, including any interactions with other customers or our staff.

We reserve the right to assume exclusive control of any matter subject to indemnification by you, at your expense. You agree to cooperate with our defense of such claims. You will not settle any claim without our prior written consent.

12. Privacy and Data Collection

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, and share information about you when you use our Services. We encourage you to review our Privacy Policy carefully.

To the extent you are a California resident, your rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) are addressed in our Privacy Policy. These rights may include the right to know, right to delete, right to opt-out of sale or sharing of personal information, right to correct, and the right to non-discrimination for exercising these rights.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute arising from or related to your use of the Services shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Mod Pizza is registered and operates, without regard to conflict of law principles.

The parties expressly agree that:

• Federal law, including the Federal Trade Commission Act (15 U.S.C. § 45 et seq.) governing unfair or deceptive acts or practices, shall apply where applicable;
• State consumer protection laws applicable to the jurisdiction of our operations shall apply;
• Any action or proceeding not subject to arbitration under Section 14 shall be instituted exclusively in the federal or state courts of competent jurisdiction located in the United States, and you consent to personal jurisdiction in such courts.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to contact us at [email protected] to describe the nature of your dispute and allow us an opportunity to resolve it informally. We will make good faith efforts to resolve the dispute within thirty (30) days of receiving your written notification.

14.2 Binding Arbitration

If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall be conducted in English in the United States.

The arbitrator shall have the authority to award any remedy available at law or in equity, including monetary damages, injunctive relief, and declaratory relief. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Class Action Waiver

14.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending the outcome of arbitration. Claims related to intellectual property infringement may also be brought in court.

14.5 Time Limitation on Claims

Any claim or cause of action arising out of or related to use of the Services or these Terms must be filed within one (1) year after such claim or cause of action arose, or it shall be forever barred, notwithstanding any statute of limitations to the contrary.

15. Term and Termination

15.1 Term

These Terms of Service become effective on the date you first access or use the Services and shall remain in full force and effect until terminated in accordance with this Section.

15.2 Termination by You

You may terminate your account or discontinue use of the Services at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations incurred prior to termination, including payment for orders placed.

15.3 Termination by Mod Pizza

We reserve the right to suspend or terminate your account or access to the Services at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms of Service;
• Suspected fraudulent, abusive, or illegal activity;
• Non-payment of amounts owed;
• Requests from law enforcement or government agencies;
• Discontinuation of the Services or any portion thereof;
• Technical or security issues.

15.4 Effect of Termination

Upon termination, your right to use the Services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution.

16. Modifications to Terms of Service

We reserve the right to modify, update, or replace these Terms of Service at any time in our sole discretion. When we make material changes to these Terms, we will:

• Post the updated Terms on our website at pizzmod.rest with a new "Last Updated" date;
• Send an email notification to registered account holders where required by law;
• Provide a prominent notice on the Site for a reasonable period following the update.

Your continued use of the Services following the posting of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must discontinue use of the Services immediately. We encourage you to review these Terms periodically.

17. Third-Party Links and Services

Our Site may contain links to third-party websites, platforms, services, or resources. These links are provided for your convenience only and do not signify our endorsement of such websites or their content. We have no control over the content, privacy policies, or practices of any third-party websites and assume no responsibility for them. We strongly advise you to read the terms of service and privacy policies of any third-party websites you visit.

18. Force Majeure

Mod Pizza shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemic or epidemic, governmental actions or regulations, war, terrorism, civil unrest, labor disputes, power outages, internet or telecommunications failures, supply chain disruptions, or any other cause beyond our reasonable control ("Force Majeure Event"). We will make reasonable efforts to resume performance as soon as practicable following a Force Majeure Event.

19. Accessibility

Mod Pizza is committed to making our digital services accessible to all users, including individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. If you experience accessibility barriers while using our Site or Services, please contact us at [email protected] so that we may assist you and improve our accessibility standards.

20. Children's Use of Services

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information without verifiable parental consent, we will delete such information promptly. If you are a parent or guardian and believe your child has provided personal information to us, please contact us at [email protected]. Our collection and use of children's data is governed by the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq.

21. Electronic Communications

By using our Services or communicating with us electronically, you consent to receive electronic communications from us, including promotional emails, order confirmations, account notifications, and updates to these Terms. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law. You may opt out of promotional communications at any time by following the unsubscribe instructions in any marketing email or by contacting us at [email protected].

22. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable under applicable law by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions of these Terms, which shall continue in full force and effect.

The parties further agree that if any particular provision is deemed unenforceable due to its scope or breadth, such provision shall be deemed enforceable to the maximum extent permitted by applicable law and the parties' intent as expressed in these Terms shall be preserved to the greatest extent possible.

23. Waiver

No failure or delay by Mod Pizza in exercising any right, power, or privilege under these Terms shall operate as a waiver of such right, power, or privilege. No single or partial exercise of any right, power, or privilege shall preclude any other or further exercise thereof or the exercise of any other right, power, or privilege. Any waiver by us must be in writing and signed by an authorized representative of Mod Pizza to be effective.

24. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on the Site, constitute the entire agreement between you and Mod Pizza with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Services.

No oral or written information or advice given by Mod Pizza or its authorized representatives shall create a warranty or expand the scope of the Services beyond what is described herein. Any representations made by employees or agents of Mod Pizza that are inconsistent with these Terms are not binding on us unless confirmed in writing by an authorized officer of the Company.

25. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. Any purported assignment without such consent shall be null and void. Mod Pizza may freely assign these Terms and any rights or obligations hereunder without restriction and without notice to you, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

26. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, or if you wish to report a violation, please contact us through any of the following channels:

We aim to respond to all inquiries within five (5) business days. For urgent matters or legal correspondence, please clearly indicate the nature and urgency of your inquiry in the subject line of your email.